Privacy Policy

TPlanzo Traveltech LLP

Effective Date: 01 December 2025•Last Updated: 24 December 2025

At TPlanzo Traveltech LLP ("TPlanzo", "we", "our", "us"), protecting your information is not just a legal obligation — it is a responsibility we take seriously. We are committed to maintaining the highest standards of data security, transparency, and ethical business practices.

This Privacy Policy explains how your information is collected, used, stored, and protected when you use www.tplanzo.com or partner.tplanzo.com.

1. Our Commitment to You

We value your trust. Your data is used only for legitimate business purposes, protected with strong security practices, and never sold or misused.

2. Information We Collect

We collect only the information necessary to provide and improve our services.

Personal & Business Information

Name, company name, designation
Email ID, phone number
GST, PAN, company registration details
Billing and transaction details

System & Usage Data

IP address, browser & device details
Login history, platform activity logs
API usage and booking records

Booking & Travel Data

Passenger details, itineraries, booking references

3. Why We Collect Your Data

Your information helps us to:

Deliver seamless access to the TPlanzo platform
Process payments and generate invoices
Enable travel bookings via authorized partners
Provide technical support & account assistance
Improve system performance and security
Meet legal, regulatory, and compliance obligations

4. How Your Data Is Shared

Your data is shared only with:

Airlines, hotels, transport operators & travel vendors
API service providers & payment gateways
Government or regulatory authorities where required by law

We do not sell, rent, or trade your personal information.

5. How We Protect Your Information

We employ industry-leading safeguards including:

Secure encrypted servers
Restricted internal access protocols
Continuous system monitoring & audits

Despite our best efforts, no digital system can be guaranteed 100% secure.

6. Data Retention

We retain your data only for the duration required to:

Provide services
Fulfil statutory, regulatory & accounting requirements

7. Cookies

Cookies help us deliver a better, faster, and personalized experience. You may disable cookies via your browser at any time.

8. Your Rights

You have the right to:

Access your personal data
Request updates or corrections
Request deletion (subject to legal requirements)

Please email your request to support@tplanzo.com.

9. External Websites

Our platform may contain third-party links. TPlanzo is not responsible for the privacy practices of those websites.

10. Policy Updates

We may revise this policy periodically. Your continued use of the platform confirms your acceptance of the updated terms.

11. Contact Us

We are always here to help.

📧support@tplanzo.com 📧accounts@tplanzo.com